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FREQUENTLY ASKED QUESTIONS

What is your return policy?

We offer hassle free returns on most items within 30 days of delivery. Items must be unused and in their original packaging. Please see our Returns & Refund page for full details and restrictions on certain products.

Can I change or cancel my order after placing it?

We process orders quickly, but we will do our best! You have a short window, usually 1-2 hours, to modify or cancel an order before it ships. Please use the contact form for an urgent request, or call us immediately with your order number.

What should I do if my order is lost or damaged?

Please contact us right away! If an item is damaged upon arrival, please provide photos of the item and the packaging in your message. We will work quickly to issue a replacement or a full refund.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex) and PayPal

Is my payment information secure?

Yes, absolutely. Our website uses secure SSL encryption for all transactions, and we never store your credit card information. Your security and privacy are our top priority.

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